Psychology - Mental Health

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There aren’t enough therapists to go around—but there are plenty of smartphones. | David Vanadia


Therapy Bots

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Bereavement Care

  • Empathy
  • Cruse Bereavement Support ... Provides information and resources for coping with anniversaries and reminders of your loved one when you are bereaved.
  • The Compassionate Friends ... A national nonprofit organization that offers friendship and understanding to bereaved parents, grandparents, and siblings.
  • My Grief Angels ... An online grief support platform that provides resources and community support for people grieving the loss of a loved one.
  • Hospice & Community Care ... Offers grief resources and support for individuals and families dealing with loss.
  • Mind ... Provides information and support for individuals experiencing bereavement, including resources on coping with anticipatory grief and secondary loss.


Artificial Intelligence (AI) has the potential to offer emotional support and companionship to individuals experiencing grief. AI-powered chatbots can simulate conversations, providing a sense of presence and comfort to those who have lost a loved one. This can be particularly beneficial for individuals living in remote or isolated areas where human support may not be readily available. However, it's important to note that while AI can offer support, it is not a replacement for human interaction and the nuanced understanding that comes with it.


  • Practical Assistance: AI can help with the logistical and administrative tasks that come with a death, such as composing obituaries, guiding people through the process of closing down online accounts of the deceased, and even managing some aspects of financial affairs [1]. This can free up bereaved individuals from dealing with tedious bureaucracy during a difficult time.
  • Emotional Support: AI chatbots are being developed to offer emotional support and companionship to those who are grieving [2, 3]. These chatbots can provide a safe space for people to express their feelings and memories, and can offer basic coping mechanisms and resources. AI has shown promise in providing general suggestions for coping with grief, including creative expressions and the importance of community support. However, AI cannot fully personalize responses to match the unique nature of an individual's grief, which is essential for effective support.
    • Creation of AI-Generated Memories and Tributes: AI technology can generate new memories or tributes for the deceased, such as personalized art or virtual experiences that allow people to feel connected to their loved ones even after they have passed away. These AI-generated memories can serve as a unique way to honor and remember the deceased, potentially easing the pain of loss.
    • Management of Digital Assets: AI-powered virtual assistants can help individuals organize and manage the digital assets of a loved one, such as photos, videos, and other online content. This can simplify the process of accessing and sharing these memories with others, making the bereavement process a little less overwhelming.
    • Personalized Grief Therapy: AI can also play a role in providing personalized grief counseling and support. AI-powered grief therapy can adapt to the individual's needs, potentially making it easier for those who may be reluctant to seek help from a human counselor to access support.
    • AI Recreations and Acceptance of Loss: The possibility of recreating a loved one through AI, including their voice and image, is a double-edged sword. While it can provide comfort, there is a risk that such recreations may impede the natural process of accepting loss. It's important to consider whether interacting with digital representations of the deceased might prevent individuals from moving forward and forming new identities or relationships.
    • Grief Tech and Digital Immortality: The concept of "grief tech" includes various applications that allow for interactive experiences with the deceased, such as chatbot avatars and life story avatars. These technologies can serve as a form of digital immortality, preserving the essence of a person for future interaction. However, the long-term psychological effects of such interactions are still being examined, with concerns about potential harm if they lead to withdrawal from life.


Challenges and Future Directions: The industry faces challenges in creating AI chatbots that accurately mimic a deceased person, with concerns about the authenticity of responses and the potential for harmful speech. Companies are exploring various approaches, including one-on-one dynamic recreations and interactive video-chat capabilities. The integration of AI into the metaverse and the development of "live forever" modes are also being explored.

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